Help Center

Each product page includes detailed information about its ingredients and recommended skin types. You can also use our Skin Type (linked here) to find personalized recommendations.

Yes! We offer sample packs for many of our best-selling items. You can try our Trial Packs.

Standard delivery takes 3–7 business days in all over the Pakistan.

Yes, we ship worldwide. You can send us email on dubai@goldenpearl.com.pk for International Inquires.

Yes, once your order ships, you’ll receive an Text message with a tracking link to monitor its progress.

We accept returns for unopened and unused items within 7 days of purchase. For hygiene reasons, opened products are non-returnable unless they are defective. To ensure a smooth and hassle-free return process, please include a short video of the parcel being opened when initiating your return. This helps us verify the condition of the product upon receipt.

Original shipping charges are non-refundable unless the return was due to our error (e.g., wrong item sent).

We accept major credit/debit cards (Visa, Mastercard, Easypaisa, JazzCash), and also offer bank transfers and installment plans.

Yes, we use industry-standard SSL encryption to protect your personal and financial data during transactions.

Orders can only be canceled or modified if they haven’t been shipped yet. Contact customer support immediately with your order number to check availability.

Yes, we frequently run sales, and seasonal promotions, Follow us on social media, and Sign up for our newsletter to stay updated!

Ingredient lists are provided on each product’s detail page under the “Ingredients” tab.

Reach out to our Customer Support team via email at help@goldenpearlcosmetics.com.pk or call us at +92 309 5533553 during business hours.